Privacy Policy

01 Who We Are

92jeto is an online gaming and sports betting platform operating at 92jeto.app, offering cricket betting, live casino, slot games, and related services to players across Pakistan. 92jeto operates under an internationally recognised gaming licence, which imposes specific obligations regarding the collection, processing, and protection of player data.

For the purposes of this Privacy Policy, 92jeto acts as the data controller in respect of the personal data of its registered players and website visitors. As data controller, 92jeto is responsible for determining the purposes and means of processing your personal data.

02 Scope of This Policy

This Privacy Policy applies to all personal data collected and processed by 92jeto in connection with your use of the 92jeto platform, including the website at 92jeto.app, any mobile-optimised version of the site, and any communications between you and 92jeto via email, live chat, or other channels.

This policy applies to the following categories of individuals:

• Registered players who hold an active or closed 92jeto account.
• Individuals who have commenced but not completed the registration process.
• Visitors to the 92jeto website who have not registered an account.
• Individuals who contact 92jeto customer support via any channel.

This policy does not apply to third-party websites, services, or platforms that may be linked to or from 92jeto. 92jeto is not responsible for the privacy practices of any third-party operator.

03 Data We Collect

92jeto collects the following categories of personal data, depending on how you interact with the platform:

A. Identity & Registration Data

• Full legal name as it appears on your CNIC.
• Date of birth (used to verify the 21+ age requirement).
• National Identity Card (CNIC) number and scanned copy.
• Nationality and country of residence.
• Username chosen at registration.

B. Contact Data

• Email address.
• Mobile phone number (used for OTP verification and account security).
• Residential address (collected during enhanced KYC where required).
• City of residence (e.g., Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi).

C. Financial Data

• Payment method details, including JazzCash account numbers, EasyPaisa wallet identifiers, bank account numbers (HBL, UBL, Allied Bank), SadaPay identifiers, and USDT TRC20 wallet addresses.
• Transaction history, including deposits, withdrawals, and bonus transactions.
• Source of funds documentation where requested during enhanced due diligence.

D. Gaming & Behavioural Data

• Betting history, game play history, and wagering patterns.
• Responsible gaming settings, including deposit limits, loss limits, and self-exclusion status.
• Session duration, login times, and platform activity logs.

E. Technical Data

• IP address and geolocation data derived from it.
• Device identifiers, browser type, operating system, and screen resolution.
• Referral source and campaign tracking parameters (where applicable).

F. Communications Data

• Records of your communications with 92jeto customer support via live chat, email, or any other channel.
• Survey responses and feedback submitted voluntarily.

04 How We Collect Data

92jeto collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in a survey or promotion.
• Automated collection: Data collected automatically when you visit or interact with the 92jeto website, including via cookies, server logs, and analytics tools. See Section 10 for full details on cookies.
• Third-party sources: Data received from identity verification service providers, payment processors, fraud prevention agencies, and our gaming licence regulatory authority, where such sharing is permitted by law.
• KYC and AML providers: 92jeto uses regulated third-party KYC and anti-money laundering screening services. These providers may supply additional verification data about you, including sanctions screening results and politically exposed person (PEP) status.

05 Legal Basis for Processing

92jeto processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

Where 92jeto relies on legitimate interests as a legal basis, we have assessed that our interests do not override your fundamental rights and freedoms in the context of that specific processing activity.

06 How We Use Your Data

92jeto uses the personal data it collects for the following purposes:

• Account creation and maintenance: To register your account, verify your identity, manage your profile, and provide you with access to all 92jeto services.
• Transaction processing: To process your deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Allied Bank, SadaPay, USDT TRC20, and other approved methods, and to maintain an accurate transaction record.
• Regulatory compliance: To fulfil our obligations under our gaming licence, including age verification, KYC, AML screening, responsible gaming monitoring, and mandatory reporting to regulatory authorities.
• Platform security and fraud prevention: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and other prohibited conduct on the platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Responsible gaming: To monitor your gaming activity for signs of problem gambling behaviour, enforce responsible gaming limits you have set, and action self-exclusion requests promptly.
• Service improvement: To analyse platform usage patterns, identify technical issues, and improve the quality and performance of the 92jeto platform and its product offerings, including cricket betting, live casino, and slots.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You may withdraw consent at any time by contacting support.
• Legal proceedings: To establish, exercise, or defend legal claims involving 92jeto or its players.

07 Data Sharing & Disclosure

92jeto does not sell your personal data. We may share your data only in the following circumstances and only to the extent necessary:

• Payment processors: Your payment details are shared with the relevant payment service provider (e.g., JazzCash, EasyPaisa, HBL, UBL) solely for the purpose of processing your transaction. These providers process your data under their own privacy policies and applicable financial regulations.
• KYC and AML service providers: Regulated identity verification and sanctions screening providers receive the minimum data necessary to complete verification. All such providers are bound by confidentiality obligations and data processing agreements with 92jeto.
• Gaming software providers: Game providers who supply casino, slot, and live dealer content to the 92jeto platform may receive anonymised or pseudonymised data to facilitate fair game delivery and dispute resolution.
• Regulatory and licensing authorities: 92jeto may be required to disclose player data to its gaming licence authority, financial intelligence units, or other regulatory bodies as part of its mandatory compliance obligations. Such disclosures may be made without prior notice to the player where legally required.
• Law enforcement: 92jeto will disclose personal data to law enforcement agencies where required by a valid legal order, court order, or where disclosure is necessary to prevent imminent harm.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 92jeto's business assets, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom 92jeto shares personal data are required to maintain appropriate technical and organisational security measures and to process data only for the specified, lawful purpose.

08 International Data Transfers

92jeto's servers and certain third-party service providers may be located outside Pakistan. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection, 92jeto implements appropriate safeguards, which may include:

• Standard contractual clauses approved by a relevant data protection authority.
• Binding corporate rules where applicable.
• Transfers to jurisdictions recognised as providing adequate data protection.

By registering on 92jeto and accepting this Privacy Policy, you consent to the transfer of your personal data to 92jeto's service providers in other jurisdictions, subject to the safeguards described above.

09 Data Retention

92jeto retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and our gaming licence obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to an identifiable individual.

10 Cookies & Tracking Technologies

92jeto uses cookies and similar tracking technologies on the platform. Cookies are small text files placed on your device that help the platform function correctly and allow us to understand how you use the site.

The following categories of cookies are used on 92jeto:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, responsible gaming configurations, and display preferences to provide a more personalised experience.
• Analytics cookies: Help 92jeto understand how visitors interact with the platform — which pages are visited most, where users drop off, and how platform performance can be improved. Data collected is aggregated and anonymised.
• Marketing cookies: Used to track the effectiveness of promotional campaigns and to deliver relevant offers to players who have consented to marketing communications. These cookies are activated only with your consent.

You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 92jeto platform. A cookie consent banner is displayed on your first visit to the site.

11 Security Measures

92jeto implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS/SSL): All data in transit between your device and 92jeto's servers is encrypted using 256-bit SSL/TLS encryption.
• Data at rest encryption: Sensitive data stored in 92jeto's databases, including payment details and identity documents, is encrypted at rest using AES-256 encryption.
• Access controls: Access to systems holding personal data is restricted to authorised personnel only, based on the principle of least privilege. All access is authenticated and logged.
• Two-factor authentication: 92jeto supports and encourages the use of two-factor authentication (2FA) for all player accounts to prevent unauthorised access.
• Regular security audits: The platform and its infrastructure are subject to periodic security assessments, penetration testing, and vulnerability reviews conducted by qualified security professionals.
• Incident response: 92jeto maintains a data breach response plan. In the event of a security incident that affects your personal data, we will notify affected players and the relevant regulatory authority in accordance with applicable law.

While 92jeto takes all reasonable steps to protect your data, no system connected to the internet is entirely immune from security risks. You are responsible for maintaining the security of your own device and 92jeto account credentials.

12 Your Rights

As a 92jeto player, you have the following rights in relation to your personal data. To exercise any of these rights, contact 92jeto customer support via live chat or at [email protected]. We will respond to all valid rights requests within 30 calendar days.

• Right of access: You have the right to request a copy of the personal data 92jeto holds about you and to be informed of how it is being used.
• Right to rectification: If any personal data 92jeto holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You may request that 92jeto delete your personal data where it is no longer necessary for the purpose for which it was collected, subject to 92jeto's overriding legal and regulatory obligations to retain certain data (e.g., AML and KYC records).
• Right to restriction of processing: You may request that 92jeto restrict the processing of your data in certain circumstances, for example while the accuracy of the data is being contested.
• Right to data portability: You may request that 92jeto provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to object: You have the right to object to the processing of your data where 92jeto relies on legitimate interests as a legal basis, including for direct marketing purposes. Objections to direct marketing will be actioned immediately.
• Right to withdraw consent: Where 92jeto processes your data on the basis of your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

13 Children & Minors

The 92jeto platform is strictly for individuals who are 21 years of age or older. 92jeto does not knowingly collect personal data from individuals under the age of 21.

Age is verified during the KYC process via CNIC validation. Where 92jeto discovers or has reasonable grounds to believe that a registered player is under the age of 21, the account will be immediately suspended, all balances will be voided, and the matter will be escalated in accordance with our responsible gaming and licensing obligations.

If you believe that a minor has registered an account on 92jeto, please contact us immediately at [email protected] so that we can investigate and take prompt action.

14 Changes to This Policy

92jeto reserves the right to update or amend this Privacy Policy at any time. When changes are made, the revised policy will be published on this page with an updated effective date. For material changes that significantly affect how your data is processed, 92jeto will provide notice via the platform or by email to registered players prior to the changes taking effect.

Your continued use of the 92jeto platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you should cease using the platform and contact support to request account closure.

We encourage you to review this page periodically to stay informed about how 92jeto protects and handles your personal data.

15 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or 92jeto's handling of your personal data, please contact us through the following channel:

If you are not satisfied with 92jeto's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection authority or the supervisory authority under 92jeto's gaming licence jurisdiction.

92jeto takes all privacy complaints seriously and will investigate each one thoroughly. We aim to resolve all complaints fairly and transparently.